Terms of Service

LAST UPDATED: May 25, 2020

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS INCLUDE A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER PROVISION, WHICH AFFECT YOUR RIGHTS ABOUT HOW TO RESOLVE ANY DISPUTE WITH RBD Marketplace. BY ACCESSING OR USING OUR WEBSITE, APPLICATIONS OR OTHER PRODUCTS OR SERVICES (TOGETHER, THE “RBD Marketplace”), YOU AGREE TO BE BOUND BY ALL TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE (“TERMS”). IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE RBD Marketplace SERVICE.

YOU ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS ASSOCIATED WITH UTILIZING AN INTERNET-BASED MARKETPLACE AND INTERACTING WITH OTHER USERS IN PERSON AS OUTLINED IN SECTION 17.

These Terms apply to your access to and use of the RBD Marketplace Service provided by RBD Marketplace, Inc. (“RBD Marketplace,” “we” and “us”). Additional terms (including, but not limited to, the terms of social media services, third-party payment processors, and third-party fulfillment providers) may apply to particular functionalities and features related to the RBD Marketplace Service.

Note: From time to time RBD Marketplace introduces new features that may only be available to certain users. Provisions of these Terms of Service relating to such new features, including, at the present, the electronic payments and fulfillment solutions, may not apply to all users.

1. Eligibility

ONLY USERS WHO ARE THIRTEEN (13) YEARS OF AGE OR OLDER MAY REGISTER FOR OR USE THE RBD Marketplace. The RBD Marketplace Service is not targeted towards, nor intended for use by, anyone under the age of thirteen (13). If you are between the ages of thirteen (13) and eighteen (18), you may use the RBD Marketplace Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and any applicable additional terms. You further represent and warrant that you: (a) have not previously been suspended or removed from using the RBD Marketplace Service; (b) are legally permitted to, and do, live in the United States or one of its territories, and (c) may enter into this agreement without violating any other agreement to which you are a party. If you are registering to use the RBD Marketplace Service on behalf of a legal entity, you further represent and warrant that (i) such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization, and (ii) you are duly authorized by such legal entity to act on its behalf.

2. Account Registration and Security Responsibilities

In order to access certain parts of the RBD Marketplace Service, you may be required to create an RBD Marketplace account (an “Account”) or a seller payment account (“Stripe Account”) with Stripe, Inc. (“Stripe”). In connection with creating an Account or a Stripe Account, you must provide certain information (“Registration Data”) and answer all questions or fields marked “required.” You agree to: (a) provide true, accurate, current and complete Registration Data; (b) maintain and update such Registration Data to keep it true, accurate, current and complete; (c) maintain the security of your Account and the Stripe Account, including by maintaining the security and confidentiality of your login credentials; and (d) consent to allow RBD Marketplace to contact you for the purpose of confirming some or all of your Registration Data, to conduct research and to resolve disputes, as RBD Marketplace may elect to do from time to time.

3. Purchases From Other Users.

A. Cash and Other Payments Determined by Users. A buyer may, by agreement with the seller, elect to make payment by cash, check or other payment method accepted by the seller. Such payments are made directly between the buyer and the seller when they meet in person to complete their purchase and sale transaction, pursuant to terms they determine. RBD Marketplace is not a party to such transactions, and does not facilitate such transactions, refunds or returns in any manner.

B. RBD Marketplace Payment Solution. A buyer and seller may instead pay with and accept credit cards and other electronic payment methods (each an “Electronic Payment Method”) through the RBD Marketplace Service. RBD Marketplace has integrated with Stripe, a payment processing service, to allow sellers to accept certain Electronic Payment Methods from buyers using Stripe’s payment processing services (“RBD Marketplace Payment Solution”). Buyers who wish to use the RBD Marketplace Payment Solution must register an Electronic Payment Method with RBD Marketplace, and sellers must enroll for the service through Stripe. Enrollment in and usage of the RBD Marketplace Payment Solution is voluntary, so buyers should note that some sellers may not accept Electronic Payment Methods, or may only accept Electronic Payment Methods for certain transactions. RBD Marketplace, in its sole discretion, may from time to time impose limits on your ability to make and/or receive payments through the RBD Marketplace Payment Solution. Additionally, Stripe may impose its own limits and limitations on a seller’s use of the RBD Marketplace Payment Solution. For instance, a seller’s enrollment in the RBD Marketplace Payment Solution is subject to Stripe’s confirmation that the seller meets Stripe’s enrollment criteria. Sellers should refer to Section 2(d) below for information about the impact of failing to meet Stripe’s enrollment criteria.

i. Buyers. As with any purchases made using cash, all purchases made using the RBD Marketplace Payment Solution are made directly between the buyer and the seller when they complete their purchase and sale transaction, pursuant to the terms they determine. When you initiate a payment through the RBD Marketplace Payment Solution, the seller processes your Electronic Payment Method using Stripe’s payment processing service. RBD Marketplace is not a party to purchase and sale transactions completed using the RBD Marketplace Payment Solution, and disclaims any and all responsibility to facilitate such transactions, except to provide an interface through which you can provide your Electronic Payment Method to Stripe to process on behalf of the seller. RBD Marketplace further disclaims any and all responsibility to facilitate or provide refunds or returns in any manner, other than as expressly provided in the

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ii. Sellers. By using the RBD Marketplace Payment Solution to accept Electronic Payment Methods, you are entering into an agreement with Stripe subject to the terms of the, which includes the (collectively, the “Stripe Services Agreement”). Notwithstanding anything to the contrary in the Stripe Services Agreement, you will not have the right to have Stripe, and will not request that Stripe, transfer any buyer data Stripe collects via the RBD Marketplace Payment Solution to an alternative payment processor. Except for the foregoing restriction that supersedes any rights you may have in the Stripe Services Agreement, the Stripe Services Agreement is separate from these Terms. RBD Marketplace is not a party to the Stripe Services Agreement and will not be liable or responsible for the payment services provided by Stripe. If Stripe discontinues providing services in connection with the RBD Marketplace Payment Solution, you authorize Stripe to share your payment method information with an alternative third-party payment processor that is or will be integrated into the RBD Marketplace Payment Solution.

iii. Seller Fees. You agree to pay the service fees (“Service Fees”) for the sales transactions you make using the RBD Marketplace Payment Solution. The Service Fees include Electronic Payment Method processing fees to Stripe and service fees to RBD Marketplace. RBD Marketplace reserves the right to change the Service Fees from time to time.

iv. Receiving Sales Proceeds. Upon completion of a sale in which the buyer uses the RBD Marketplace Payment Solution, if you have not previously set up a Stripe Account, then you must set up a Stripe Account in accordance with the requirements specified by Stripe to receive the payment via the RBD Marketplace Payment Solution. STRIPE MUST ACCEPT YOUR APPLICATION TO USE THE RBD Marketplace PAYMENT SOLUTION BEFORE YOU CAN RECEIVE SALES PROCEEDS VIA THE RBD Marketplace PAYMENT SOLUTION. IF STRIPE REJECTS YOUR APPLICATION OR YOU FAIL TO SET UP A STRIPE ACCOUNT WITHIN 90 DAYS AFTER COMPLETION OF A SALE PROCESSED BY STRIPE THROUGH THE RBD Marketplace PAYMENT SOLUTION, THEN STRIPE MAY DISABLE OR LIMIT YOUR ABILITY TO RECEIVE SALES PROCEEDS VIA THE RBD Marketplace PAYMENT SOLUTION.

v. Acceptable Use Violations. YOUR RIGHT AND/OR ABILITY TO RECEIVE SALES PROCEEDS VIA THE RBD Marketplace PAYMENT SOLUTION MAY BE REVOKED, DISABLED OR LIMITED IF THE PURCHASE OR SALE VIOLATES SECTION 7 (ACCEPTABLE USE) OF THESE TERMS, INCLUDING FOR SALES THAT VIOLATE THE PROHIBITED ITEMS GUIDELINES.

vi. Transactions Final. Regardless of the payment method chosen, ALL PURCHASES ARE FINAL, AND THERE ARE NO REFUNDS, UNLESS YOU AND THE SELLER OTHERWISE AGREE AND MAKE ARRANGEMENTS FOR A REFUND. RBD Marketplace will not be responsible for facilitating refunds, other than as expressly provided with respect to the

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vii. Taxes. It is your responsibility to determine what, if any, taxes apply to each transaction you complete via the RBD Marketplace Service, including, for example, sales, use, value added, and similar taxes. It is also your responsibility to withhold, collect, report and remit the correct taxes to the appropriate tax authorities. RBD Marketplace is not responsible for withholding, collecting, reporting, or remitting any sales, use, value added, or similar tax arising from any transaction you complete via the RBD Marketplace Service.

C. Shipping. From time to time, RBD Marketplace may, in its sole discretion and pursuant to its

, recommend a third party to allow sellers to ship purchased items to buyers.  RBD Marketplace is not a party to transactions conducted between buyers and sellers, or to the shipping of items from sellers to buyers, and, other than as expressly provided in the, RBD Marketplace will not be liable for, and you release us from any liability to you for, any losses, damages, or delays related to shipping.  You agree not to use the RBD Marketplace shipping service to mail or cause to be mailed, or ship or cause to be shipped, any item purchased and sold through RBD Marketplace in a manner that violates the law and/or United States Postal Service or shipping regulations, including but not limited to U.S. Postal Service Publication 52.  You further warrant that any item you mail or ship contains no weapons, ammunition, explosives, living or infectious biological matter, human remains, pornography, alcohol, prescription drugs, illegal drugs, currency, dangerous goods, hazardous goods, or other goods that may not be shipped or mailed by law. As a seller, you assume full responsibility for compliance with all applicable laws and regulations, including those regarding mailing and shipping.  Anyone who sends, or causes to be sent, a prohibited, illegal, or improperly packaged or labeled material can be subject to legal penalties such as civil penalties, fines and/or imprisonment, including but not limited to those specified in 18 U.S.C. § 1716 and 39 U.S.C. § 3018.

i. Sellers. From time to time, RBD Marketplace may, in its sole discretion, permit certain sellers to post their items for sale nationwide. Sellers will be charged a posting fee for any sale that results in an item being shipped. Sellers who choose to post nationwide must ship their items in accordance with RBD Marketplace’s Shipping Policy. When a seller accepts a buyer’s offer to purchase an item to be shipped, the seller must print the pre-paid shipping label and mail the item within 3 business days of accepting the offer. The seller may cancel an accepted offer up until the package is initially scanned for mailing. The buyer’s payment, minus RBD Marketplace’s nationwide posting fee, will be released to the seller typically 3 business days after delivery, provided that no Buyer Protection claims are made by the buyer. Buyer Protection claims may result in delay and/or cancellation of payment being released to the seller.

ii. Buyers. From time to time, Buyers will be able to view items posted nationwide by sellers who have agreed to use the RBD Marketplace shipping feature. For these items, the buyer is solely responsible to pay the cost of shipping the item from the seller. Buyers can cancel an offer to purchase an item for shipping up until the seller has accepted the offer. When a seller accepts a buyer’s offer to purchase an item for shipping, RBD Marketplace will charge or put a hold on the buyer’s method of payment, pending delivery of the item. If there are any problems with the delivery or the item itself, please consult the RBD Marketplace. For any undisclosed damage, incorrect or missing items, or items that are not as described, buyers must contact RBD Marketplace within 2 days of delivery, otherwise RBD Marketplace will deem the transaction closed and release the buyer’s payment to the seller. Please review the RBD Marketplace

 to learn more. Buyers may also be given the option within the RBD Marketplace Service to confirm the item purchased is as described after receiving and inspecting it. When done, RBD Marketplace will also deem the transaction closed and release the buyer’s payment to the seller.

4. TruYou Feature.

We may at times offer features enabling you to apply for or request certain badges (each, a “Badge”) to be associated with your RBD Marketplace Service account, including through your account profile. We may make available the TruYou feature (“TruYou”), through which we may associate a TruYou Badge with certain users that have provided personal identification documents (e.g., a driver’s license) to us. The display of a TruYou badge indicates only that a user has provided RBD Marketplace with such documentation. THE TRUYOU BADGE DOES NOT DESIGNATE, AND WE DO NOT REPRESENT OR WARRANT THAT, (A) WE HAVE VERIFIED THAT A USER WITH A TRUYOU BADGE IS THE PERSON THAT THEY CLAIM TO BE, (B) THAT A USER IS IN FACT THE PERSON IDENTIFIED IN ANY PERSONAL IDENTIFICATION DOCUMENT THAT USER HAS PROVIDED TO US, OR (C) THAT WE HAVE TAKEN ANY STEPS TO RUN A CRIMINAL OR OTHER BACKGROUND CHECK OR OTHERWISE MAKE AN ASSESSMENT OF A USER’S INTEGRITY OR CHARACTER.

If you choose to use the TruYou feature, you represent and warrant to us that (a) any personal identification document that you provide to us is an unaltered and accurate image of your government-issued personal identification document that is without error, and (b) that you have all necessary permissions to provide such personal identification documents to us and your provision of such personal identification documents to us will not violate any law or regulation or cause us to be subject to any investigation, prosecution or legal action. DO NOT USE THIS FEATURE IF THE FOREGOING IS NOT TRUE. We may disclose your photo identification document or certain personal information you provide to our third-party service providers that may help us to detect inaccurate or fraudulent personal identification documents and related information. The TruYou feature and similar programs involving Badges may be discontinued at any time without notice, and we reserve the right to grant and revoke Badges for you or any other user at any time and without any liability to us.

5. Terms of Sale for RBD Marketplace’s Paid Services.

From time to time, RBD Marketplace may make certain services available for a fee in connection with the RBD Marketplace Service (“Paid Services”). The following terms of sale apply solely to your purchase of Paid Services from RBD Marketplace.

A. Fees. Unless otherwise agreed upon by RBD Marketplace in writing, the fees payable in connection with any Paid Services (“Fees”) will be specified via the RBD Marketplace Service. All Fees are denominated in U.S. dollars and are exclusive of any applicable taxes.

B. Payment Method. You may only pay Fees using valid payment methods acceptable to us, as specified via the RBD Marketplace Service. You represent and warrant that you are authorized to use the payment method you designate via the RBD Marketplace Service. You authorize us to charge your designated payment method for the total amount of your purchase, including any applicable taxes and other charges. You authorize us to use a third-party service to update your designated payment information if it is cancelled or expires. If the payment method cannot be verified, is invalid or is otherwise not acceptable to us, your order may be suspended or cancelled.

C. Subscriptions. CERTAIN OF THE PAID SERVICES PROVIDED BY RBD Marketplace MAY BE OFFERED ON A SUBSCRIPTION BASIS WITH AUTO-RENEWING PAYMENTS (“SUBSCRIPTION SERVICES”). THE BILLING PERIOD FOR EACH TYPE OF SUBSCRIPTION SERVICE WILL BE AS SPECIFIED VIA THE RBD Marketplace SERVICE AT THE TIME OF REGISTRATION. WHEN YOU REGISTER FOR ANY SUBSCRIPTION SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (I) RBD Marketplace (OR ITS DESIGNATED THIRD-PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A RECURRING BASIS FOR THE SUBSCRIPTION SERVICE (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) AT THE THEN-CURRENT RATES FOR AS LONG AS THE SUBSCRIPTION SERVICE CONTINUES, AND (II) THE SUBSCRIPTION SERVICE WILL CONTINUE UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE RBD Marketplace SERVICE IN ACCORDANCE WITH THESE TERMS.

D. Cancellation Policy For Subscription Services. TO CANCEL ANY SUBSCRIPTION SERVICE, YOU MUST CONTACT US THROUGH OUR HELP CENTER VIA OUR MOBILE APP OR WEBSITE (WWW.RUSSIAN.US.COM) AND FOLLOW THE INSTRUCTIONS IN THE EMAIL WE SEND YOU IN RESPONSE TO YOUR CANCELLATION REQUEST. YOU MUST CANCEL A SUBSCRIPTION SERVICE BEFORE THE START OF THE NEXT BILLING PERIOD IN ORDER TO AVOID CHARGES FOR THE NEXT BILLING PERIOD’S FEES. FOLLOWING ANY CANCELLATION, YOU WILL CONTINUE TO HAVE ACCESS TO THE SUBSCRIPTION SERVICES (SUBJECT TO THESE TERMS) THROUGH THE END OF YOUR CURRENT BILLING PERIOD.

E. Price Changes. RBD Marketplace RESERVES THE RIGHT TO MODIFY THE FEES FOR ANY PAID SERVICES, INCLUDING ANY SUBSCRIPTION SERVICES, FROM TIME TO TIME IN ITS SOLE DISCRETION. FOR SUBSCRIPTION SERVICES, PRICE CHANGES WILL APPLY TO THE NEXT BILLING PERIOD.

F. Taxes. You are responsible for any sales, duty or other governmental taxes or fees due with respect to your purchase of Paid Services. We will collect applicable sales tax if we determine that we have a duty to collect sales tax, and will provide notice of such taxes at the time you place your order.

G. No Refunds. Except as provided in Section 5(H), or as otherwise expressly agreed upon by RBD Marketplace, all sales of Paid Services (including any Subscription Services) are final and there are no refunds. THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION SERVICES PERIODS.

H. Errors. In the event of an error in connection with the pricing or charging of Paid Services, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the purchase and refund any amount charged. Your sole remedy in the event of a billing error is to obtain a refund for the excess amount charged. To be eligible for such refund, you must provide notice of any such error within 120 days of the date of the billing statement in which such error first appeared.

6. Discontinuance of the RBD Marketplace Service

RBD Marketplace may, in its sole discretion and without liability to you, modify, discontinue, terminate, suspend or shut-down (temporarily or permanently) all or any portion of the RBD Marketplace Service at any time, without prior notice. Upon any such action by RBD Marketplace, you must immediately stop using the RBD Marketplace Service. You may also cancel your Account at any time, as described in Section 15 below. In addition, the TruYou feature and similar programs involving Badges may be discontinued at any time without notice.

7. Acceptable Use

When accessing or using the RBD Marketplace Service, you agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort. Without limiting the generality of the foregoing, you agree that you will not do, and will not permit any third party to do, any of the following:

  • Engage in any unauthorized use of the RBD Marketplace Service (including, without limitation, political campaigning, advertising, or marketing);
  • Transmit or otherwise make available any content that: (1) you do not have the right to provide or transmit using the RBD Marketplace Service, (2) may expose RBD Marketplace or its affiliates, licensors, or users to any harm or liability, or (3) is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, unlawful, untrue, or otherwise objectionable;
  • Upload to, transmit, distribute, store, create, or otherwise sell or offer for sale anything that violates our.
  • Transmit or otherwise make available any content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Originate, send, deliver, relay or otherwise transmit unsolicited commercial email or other messages through the RBD Marketplace Service;
  • Copy any portion of the RBD Marketplace Service or any underlying content or source code;
  • Reverse engineer, disassemble or decompile any portion of the RBD Marketplace Service or otherwise at